Mirror Image Property Appearance (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or communicate with us. By using our website or services, you agree to the terms described in this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide when scheduling services, requesting estimates, submitting forms, or communicating with us. This may include:

Name
Phone number
Email address
Service address
Project details and service preferences
Payment-related information (processed securely through Stripe; we do not store full card numbers)

We also collect information automatically through website technologies:

Cookies
Google Analytics data (device type, browser, pages visited, time spent on site, etc.)
Meta/Facebook and Instagram tracking (to improve advertising relevance)

How Your Information Is Used

We use your information to:

Schedule appointments and service reminders
Send notifications and updates about your project
Provide estimates, invoices, and receipts
Process secure payments through Stripe
Respond to customer service requests
Improve website performance and marketing effectiveness
Comply with legal, safety, and operational requirements

Third-Party Services We Use

We share information only with the following service partners for operational purposes:

Jobber

Used for scheduling, appointment reminders, quotes, invoices, and communication. Customer data may be stored within Jobber.

Facebook & Instagram (Meta Platforms)

Used for advertising, retargeting, and marketing analytics. Tracking pixels may collect non-identifiable usage behavior.

Stripe

Used for secure online payments. Stripe processes payment data; we do not store full credit card information.

Google Analytics

Used to analyze website traffic and performance. Data collected includes device type, location (approximate), session behavior, and similar non-identifiable metrics.

Email Service Providers

Used for sending appointment confirmations, reminders, notifications, and customer communication.

Data Sharing Policy

We do not sell customer information.

We only share data with:

Subcontractors working on your specific project
Affiliate partners who assist in delivering service
Operational vendors such as Jobber, Stripe, Google Analytics, and Meta Platforms

All subcontractors and affiliates are required to keep customer information confidential and use it only for service-related purposes.

Cookies & Tracking Technologies

Our website uses cookies and tracking technologies to:

Improve website functionality
Analyze traffic and user behavior
Personalize marketing and advertising
Enable scheduling and form functions

Data Retention

We retain customer information only as long as necessary to:

Provide services
Satisfy legal or accounting requirements
Maintain accurate business records

Your Privacy Rights

We do not market to California or EU residents; CCPA and GDPR provisions do not apply. Customers may request:

Access to their information

Corrections to inaccurate data

Deletion of unnecessary data

Opt-out of marketing

Make a Privacy Request

To exercise any of these rights, please contact us:

jeremyf.mirrorimage@gmail.com

Data Security

We take reasonable administrative, technical, and physical measures to protect your information, but no online transmission is 100% secure.

Children’s Privacy

We do not knowingly collect information from children under age 13. Contact us if you believe we have done so unintentionally.

Changes to This Privacy Policy

We may update this notice periodically. Changes will be posted with a revised date.

Contact Us

Mirror Image Property Appearance

Questions about this Privacy Policy? We’re here to help.

jeremyf.mirrorimage@gmail.com

mirrorimageproperty.com